Question 1

How much does a tent lodge cost?

Accepted Answer

The price of a tent lodge depends on the model you choose, the materials, the size and the furniture. Please contact us and we will prepare a personalized quote for you.

Question 2

Do you offer a warranty on structures?

Accepted Answer

We offer a standard 24-month warranty on all our tent lodges.

Question 3

Where do you ship to?

Accepted Answer

We ship worldwide. Please contact our team at info@andestructuras.com for an estimate of shipping costs.

Question 4

What is a Geodesic Dome?

Accepted Answer

What is a Geodesic Dome?
It is a spherical structure, commonly used for events, glamping and dinners.Starwild domes are manufactured with aircraft-grade aluminum, which isguaranteed not to rust.

Question 5

Do you develop In-Site inspections?

Accepted Answer

Whenever possible, we like to visit our clients' properties. However, it is not always easy to do so. If requested by the customer, we will travel there, provided that all expenses are covered. On-site inspections are more common when the project is a turnkey project or for a large number of tents.

Question 6

How long does it take to install a structure?

Accepted Answer

It depends on the tent. Most of our standard tents take only 1-2 days each, as long as the canopy is in place. For custom tents, it depends on the size and
complexity.

Question 7

Do you keep stock of your products?

Accepted Answer

Yes, we keep stock of some models, please contact our team at i(mailto:atinfo@andestructuras.com)nfo@andestructuras.com (mailto:info@andestructuras.com)for more information.

Question 8

Do you make custom structures?

Accepted Answer

Yes. As the premier glamping tent factory, we manufacture any custom tent
possible. Our design team will work with the client's architect or designer to meet
their wishes. Customization will certainly have an imp
act on cost and delivery
time, depending on the complexity of the design. Larger tents may require
structural design and approval. Custom modifications to our standard designs
are common and much easier.

Question 9

Can I track the status of my order during transit?

Accepted Answer

Yes, we provide order tracking services to ensure that you can monitor the
progress of your shipment during transit.

Question 10

Does Starwild Glamping ship internationally?

Accepted Answer

Yes, in fact, we have worldwide reach!

Question 11

Do you provide pricing information on the website?

Accepted Answer

No, due to the customized nature of our glamping solutions and the various
factors that can affect pricing, we prefer to provide personalized quotes tailored
to your specific requirements.

Question 12

Do the glamping structures have electricity?

Accepted Answer

Our structures are equipped with hotel-like facilities, such as separate
bathrooms, beds, living rooms and even kitchens.

Question 13

Does Starwild glamping offer installation services?

Accepted Answer

Starwild's custom glamping structures provide detailed installation manuals and
guidance to ensure a smooth and simple installation process.

Question 14

What about the safety of the structures?

Accepted Answer

The vast majority of the structures use steel tubes with special outdoor paint, the frame fittings are fixed with high strength bolts, which guarantee safety and durability. The wind load can reach 100km/h.

Question 15

Can the structures withstand heavy rains?

Accepted Answer

All our structures can withstand heavy rains, as the double roof is waterproof.

Question 16

Can they be easily disassembled?

Accepted Answer

Yes, but we do not recommend it. Our camping tents can withstand extreme weather conditions.

Question 17

What is a Glamping Tent?

Accepted Answer

It is a tent that combines the original “wild” style and modern “luxury”.

Question 18

What is your service process?

Accepted Answer

Order placement, production and processing, inspection, packing and shipping.

Question 19

What are the installation costs?

Accepted Answer

Installation costs vary depending on the quantity of products and the installation site. The final price is determined at the time of your project. A professional and high quality installation is related to the warranty conditions.

Question 20

Is it possible to buy only one unit as a private customer?

Accepted Answer

If you are only going to buy one unit, please do so directly.

Question 21

What kind of warranty do you offer?

Accepted Answer

We offer a general one-year construction warranty on all product groups,
depending on the product.

Question 22

Do you offer maintenance and after-sales service?

Accepted Answer

Yes, we also offer maintenance and after-sales services.

Question 23

Where can I see your installed products?

Accepted Answer

You can view our completed projects in the “Projects” tab of our website. The list of completed projects is updated regularly.

Question 24

Are your structures considered a temporary structure?

Accepted Answer

Yes, in most cases, structures are classified as temporary structures, which do not require building permits. However, it is important that you check with your local authorities regarding the permits required for your specific project.

Talk One-on-One with a Starwild Advisor

Do you have any questions or concerns? Our experts can answerany questions you may have and help you with your investmentdecision. Contact us now.

Contact Us

Gracias por visitar nuestro sitio web. Nos alegramos de que hayas elegido nuestros productos y nuestro servicio. Estaremos encantados de ayudarle.

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